Payment Method
At ElectricaSilva, we offer a seamless and secure checkout experience with multiple payment options to suit your convenience. Below, you’ll find details about accepted payment methods, supported currencies, payment security, and answers to common questions.
Accepted Payment Methods
We support the following payment options:
✅ Credit & Debit Cards
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Visa
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Mastercard
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American Express
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Discover
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JCB
✅ Digital Wallets & Alternative Payments
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PayPal
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Apple Pay
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Google Pay
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Shop Pay
✅ Bank Transfers (Available for select markets)
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Direct bank transfer (processing time: 1-3 business days)
✅ Buy Now, Pay Later
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Klarna
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Afterpay
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Affirm
Supported Currencies
We currently accept payments in:
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USD ($) – U.S. Dollar
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EUR (€) – Euro
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GBP (£) – British Pound
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CAD (C$) – Canadian Dollar
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AUD (A$) – Australian Dollar
Note: All transactions are processed in the currency displayed at checkout. Conversion fees may apply depending on your bank or payment provider.
Payment Security
🔒 100% Secure Checkout
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SSL Encryption – All transactions are protected with industry-standard encryption.
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PCI-DSS Compliance – We adhere to strict security standards for card payments.
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Fraud Protection – Advanced monitoring to prevent unauthorized transactions.
We never store your full payment details on our servers.
Payment Policies
💳 Authorization Holds
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Some banks may place a temporary hold on funds when you place an order. This is not a charge and will be released within 1-5 business days.
🔄 Failed Payments
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If your payment fails, double-check your card details or try an alternative payment method. Contact your bank if issues persist.
⏳ Order Processing
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Orders are processed within 1-2 business days after payment confirmation.
Frequently Asked Questions (FAQs)
❓ Do you accept international credit cards?
Yes! We accept major credit and debit cards from most countries.
❓ Can I split my payment between two methods?
Currently, we only support one payment method per order.
❓ Why was my payment declined?
Possible reasons include insufficient funds, incorrect card details, or bank restrictions. Contact your bank for assistance.
❓ Is my payment information safe?
Absolutely. We use advanced encryption and never store sensitive payment data.
❓ How do I get a refund?
Refunds are processed to the original payment method within 5-10 business days after approval.
Need Help?
For any payment-related questions, contact us at:
📧 service@electricasilva.com
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